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Post by joshambrose on Apr 8, 2016 1:27:22 GMT
Recently at Rural Metro Syracuse we had our annual Safety Day. One of the portions of safety day is that we meet with Management and discuss our strengths and our "gripes". What I noticed most was everyone's common complaint of high call volume/ burn out. Does anyone else have this issue where they work? Our call volume is high but we don't do many long distance trips, or inner facility transfers it is more city and county emergency calls.
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Post by mreinemann on Apr 19, 2016 23:58:39 GMT
I haven't had the opportunity to air any grievances at a formal meeting, but the agencies I am associated with don't seem to have that kind of an issue. I think more often than not, I see people go through a slump and then take a break for some mental recuperation. But that is on an individual level, and I personally haven't seen an entire agency complain about call volume.
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Post by baileygraves on Apr 23, 2016 1:08:16 GMT
I think that burn-out from a volunteer perspective is a little different, but I think it is an interesting question. As someone who goes to school all day, the weeks when I am going on 2-3 night calls a week and then waking up for a full day the next morning can be really difficult. I'm wondering if the fact that we have paid staff during the day, meaning that all volunteer responses for EMS come at night, is a deterrent for volunteer retention.
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